DO GAMEDAY MOUTHGUARD OFFER A WARRANTY?
Yes, we offer a one year warranty on manufacturing faults. It is very important not to chew on your mouthguard as this will distort the shape. It can become uncomfortable and reduce the protection your mouthguard offers. Keep it in the protective case when you are not wearing it and out of direct sunlight. Please note mouthguards deformed by chewing on them are not covered by our warranty.
WHAT IF I TAKE A BAD SELF IMPRESSION?
The self-impression system is very easy if the instructions are followed. Our technicians will check impressions before making any Gameday Mouthguard, however in the rare case of a "bad impression" we will immediately send another kit free of charge and will fast track the production of your mouthguard.
A spare impression putty is included in all single kits so a second impression can be taken if required.
If unsure of your impression's quality, don't hesitate to email us an image to email@example.com. We can then assess your impression before you send it back.
Continue reading How to Take your Dental Impression for more information.
HOW LONG WILL IT TAKE TO MAKE MY NEW MOUTHGUARD?
Once your impression is received, your new Gameday Mouthguard will be manufactured and returned within 9 business days.
WHAT IF MY MOUTHGUARD DOESN'T FIT?
In rare cases mouthguards may be too loose or ill-fitted. In this case we will fast track the production of a new mouthguard to ensure you do not miss any training sessions or games.
HOW OFTEN SHOULD I REPLACE MY GAMEDAY MOUTHGUARD?
Between the ages of 6 to 15, you may require a new mouthguard every season. Once adult teeth are fully erupted, your Gameday Mouthguard should be replaced every 2-3 years. The mouthguard will wear down and should be checked every year. Depending on the usage, it may need to be changed within this time.
Signs your mouthguard is not fitting correctly include becoming loose or not fitting up against the teeth and gums or sore spots on your gum.
A good indicator for parents to watch children for is when the mouthguard is constantly being pulled out of your child's mouth and there is chewing on it.
WHAT IF MY CHILD HAS BRACES OR A FIXED PLATE?
Children with upper braces or a fixed upper plate cannot use Gameday Mouthguards self impression system.
WHERE TO BUY A MOUTHGUARD?
The Gameday Home Impression Kit allows you to order a mouthguard online, take an impression of your teeth at home, and then return it to us with the included reply-paid sticker on the back of the impression box. Gameday will make your custom mouthguard and send it back to you within 9 days or so.
This means if you're located in Sydney, New South Wales; Perth, Western Australia; Brisbane or the Gold Coast, Queensland; Adelaide, South Australia; Melbourne, Victoria; Darwin, Canberra, Tasmania or anywhere else in Australia, you can order a custom made mouth guard from Gameday!
Continue reading Where Can I Buy A Mouthguard for more information.
WHAT IF MY CHILD HAS A REMOVABLE PLATE?
Removable plates must be removed before taking the impression and whilst wearing the mouthguard.
MY CHILD'S TEETH ARE STILL GROWING, WILL IT FIT IN A FEW MONTHS?
Throughout the year your child’s teeth and bone that supports the teeth are growing, therefore we make allowances in the design of the mouthguard for obvious tooth movement. Your child will require a new mouthguard every year until they are approximately 15 years of age.
WHAT HAPPENS IF THE MOUTHGUARD IS LOST?
With the Gameday Pro and Xtreme mouthguards you have the option to have your name and number printed on your mouthguard. That way, if you lose it and someone finds it they'll hopefully give you a bell!
Alternatively, sign up to our Customer Care Plan and for $69 you will receive up to 3 replacements over a 12 month period. The way it works is we take a 3D scan of the mould we make from your impression, so can easily make up a new mouthguard should you need a replacement.
HOW DO I CLEAN MY MOUTHGUARD?
After use, wash your mouthguard in cold water. Use your tooth brush to gently scrub it, removing the saliva and any food debris. Denture cleaning tablets may also be used.
A quick rinse in a non-alcoholic mouthwash will help improve the taste and smell of your mouthguard. Do not use tooth paste or solvents which will abrade. Do not clean with hot water or heat as this will distort the shape of the mouthguard.
WHY SHOULD I AVOID CHEAPER 'BOIL AND BITE' MOUTHGUARDS?
WHAT'S THE DIFFERENCE BETWEEN A HEALTH PROFESSIONAL CUSTOM FITTED MOUTHGUARD AND CHEMIST/SPORTS STORE BOIL AND BITE MOUTHGUARD?
The Dental Health Foundation and the Australian Dental Association strongly recommend dental impressions be taken of your teeth. From that mould of your teeth, a professional and individually designed mouthguard can be manufactured, giving your teeth and bones the best chance of surviving a big hit or a wayward ball or stick.
A 'boil and bite' mouthguard is not recommended. They can be difficult to fit with a high risk of burning your mouth. They can be uncomfortable to wear as they may not stay in place, making it almost impossible to talk and breathe. The poorer quality can become hazardous as players have choked during sport after swallowing this type of product. As they do not fit well, the teeth are more prevalent to be knocked out on impact.
Continue reading Why Buy a Custom Mouthguard for more information.
HOW FAR BACK SHOULD MY MOUTHGUARD GO IN MY MOUTH?
A custom fitted mouthguard will only extend to your first molar to assist with breathing and speech.
DO I GET A REBATE FROM MY PRIVATE HEALTH INSURANCE?
Gameday Mouthguards are not claimable from your Health Insurance.
If you buy a Gameday Mouthguard directly from our website you cannot claim against private health insurance. If you wish to claim against your health insurance, visit a Gameday Preferred Practitioner.
CAN I USE A GAMEDAY MOUTHGUARD FOR NIGHT-TIME TEETH GRINDING?
A sports mouthguard is not intended to protect against teeth grinding. If you're after a night guard or night plate, check out The Knight Guard - it's part of the Gameday family, and Impression Healthcare Limited, our parent company.
I HEAR YOU CAN USE MOUTHGUARDS TO STOP SNORING. WILL THIS ONE WORK?
Not mouthguards necessarily, but there are anti-snoring mouthpieces. And you've come to the right place as we have a sister brand, The Sleep Guardian, that does a custom anti-snoring device. Best of all, it uses the same home impression process as with a Gameday Mouthguard.
WHAT PAYMENT OPTIONS DOES GAMEDAY HAVE?
You can pay for your order with credit or debit card - Visa, Mastercard; and Paypal. We also offer Afterpay and Zip Money, which allow you to buy now and pay later.
CAN I USE AMERICAN EXPRESS?
We don't accept American Express directly, but you can use it through Paypal.
WHAT IS AFTERPAY?
Afterpay allows you to 'buy now and pay later'. The order total will be broken down into 4 fortnightly payments over 8 weeks. For more information on Afterpay visit their website.
WHAT IS ZIP MONEY?
Zip Money allows you to 'buy now, pay later, interest free.' Zip Money is a simple and convenient way to help you pay for things without needing the cash upfront or a credit card. For more information on Zip Money visit their website.